Always known as Lollie, she works in administration specialising in the postage and packing of the hundreds of parcels we send worldwide.
Based in Abigail’s office, Biggles meets and greet clients in reception with a waggy tail. He is also to be found wandering around salerooms looking for doggy treats and has been known to “liberate” the odd sandwich out of a bag.
However, his main role is to feature in our auction catalogues. He has a loyal following of people who “Biggle-Spot” in the catalogues – if you would like a catalogue please contact Barbara “Bubbles” Benney our receptionist.
Saleroom Assistant & Catering
Joyce helps with viewing of lots and generally assists in the salerooms. If you visit us on an auction day you may wish to sample her excellent catering, including tea and coffee, a selection of sandwiches, bacon rolls and far too many delicious homemade cakes to be strictly necessary!
Janet is in charge of our archives and stored items – she will contact you if you have forgotten to collect an item, and will be delighted to help with any queries about historial auctions.
Saleroom Porters and Van Staff
The Charterhouse Crew of David Sims, Dan Peacock, Rupert Heale, Joe Ferdinand and Johnny Villis are the Charterhouse lifting and shifting crew.
With decades of experience between them they know how to handle a Regency secretaire bookcase or pack a fragile suite of Venetian glass. The van offers a collection service from a single item through to a complete house clearance.
They are very obliging and happy to help, especially if a mug of tea is on offer!
Barbara is in charge of our busy reception, and is your first point of contact, whether you telephone us or call in. Barbara is also in charge of sending our emailed condition reports and image requests prior to each sale. Skilled at customer relations, she will be delighted to help with your enquiries!
We have built up an enviable reputation for conducting specialist auctions of Beswick and Royal Doulton. This department is run by Naomi Grabham, Associate Director. Naomi comes from a farming background and her Mother and her Grandmother have been keen collectors of Beswick and Royal Doulton animals and figures for decades, so it is not entirely unsurprising that Naomi has followed in their footsteps.
As an expert, Naomi takes great pride and pleasure in identifying not only the names of the pieces she values, but also their shape numbers and numerous colour ways. Over the past few years, Naomi has been an active member of The Beswick Collectors Club and regularly attends regional meeting with other enthusiasts. This has resulted in her building up a valuable database of specialist dealers and collectors, along with Charterhouse being instructed to sell collections for clients from Staffordshire down to Devon.
All of our auctions use live internet bidding platforms to ensure that every lot, whether it is worth £20 or £500,000, reaches the widest possible market and sells for the best price possible. In the run up to an auction we can receive over 1,000 emails requesting further information to lots in the sale. Attached to these email replies, we regularly send out over 5,000 digital images, such is the interest generated in our auctions.
For further information about Beswick and Doulton or Royal Doulton at Charterhouse, please contact Naomi Grabham. Naomi likes all things antique, but started her career because she fell in love with Beswick.
PA to Richard Bromell
Justine arranges home visits for Richard when clients want to have their items valued, or for formal valuations such as Inheritance Tax, Insurance or Matrimonial Dispute. Having previously worked for Woolley and Wallis, she also looks after the van diary, arranging client collections and house clearances.
Justine has been brought up with antiques, is a keen gym member and surfer, and is often seen out and about on her husband’s Harley-Davidson motorcycle at the weekends.
George is assisting Abigail in running and developing the digital side of the business.
He is responsible for the company Facebook, Instagram, Twitter and other digital platforms. Using Infusionsoft email software he updates collectors, dealers and museums with what we are selling and when.
He also produces the Charterhouse Magazine in digital form and looks after our YouTube account, where you can see Richard walking round each antique auction and talking about his favourite lots, or watch Matthew at each car auction discussing what cars are included and what makes them special.
A keen motorcyclist he prefers two wheels to four.
Accounts Office Manager
Tricia deals with all buyer payments. She manages our busy office, and will be happy to deal with any queries you have. She sends out invoices, and approves clients for online bidding.
John was a successful graphic designer until the calling of antiques took hold of him.
Like Naomi Grabham, John completed a degree in Fine Arts Valuation at Southampton. Now living near Bath, John advises clients on their antiques and collector’s items and can be regularly seen on Flog It! or driving around in his distinctive red Land Rover Defender.